This Privacy Policy explains Paris-London By Kiêu-Hanh’s policies and practices with respect to how we collect and use your personal information. We reserve the right to update these terms from time to time by posting an updated version on our website, without further notice to you. 

 

DATA COLLECTION

We may collect personal information in connection with your use of Paris-London By Kiêu-Hanh website or your purchase of our products. Our collection and storage of your personal information depends on our interaction with you and how you use our website.

We may also collect information that is not personal information because it cannot be used to identify you directly or indirectly. This may include aggregated data such as the number of user visits to Paris-London By Kiêu-Hanh website, the routes by which users access Paris-London By Kiêu-Hanh website. We may process and use this aggregated data for various purposes including, but not limited to, analysing this data for trends and statistics in order to improve our website’s features and offerings.

 

INFORMATION PROVIDED BY YOU

By providing us with information, you consent to our collection and use of that information for the purpose for which you provided it. It may also be necessary for us to process the information you provide to do something at your request (e.g., to complete a purchase, to send you newsletters).

Information that you may provide us with directly may include:

- Your name, email, phone number, address, credit/debit card details when you complete a purchase. We will only use your address to ship your order. We will keep you updated about the status of your order via email. We ask for a phone number only if there are any issues regarding your order and we need to contact you. We will always try to contact you via email first.

- As we use Paypal and Stripe to verify and process payments, your credit/debit card details entered into the payment form are never sent to our server. Instead, the data is sent directly to Paypal or Stripe, so you can rest assured that the credit or debit card information you enter is safe and secure.

- Your name and email address when you subscribe to newsletters. Please note that you have the option to unsubscribe at any time by clicking on the link at the bottom of our newsletters.

By submitting personal information to Paris-London By Kiêu-Hanh, you represent and warrant that you have the right and authority or have obtained all necessary consents to provide any information, including any personal information of another individual that you provide to us.

 

INFORMATION WE COLLECT AUTOMATICALLY

Information that we collect automatically when you use Paris-London By Kiêu-Hanh website may include:

  • Device information, such as whether you are using a mobile phone, tablet or computer
  • The frequency of user visits to Paris-London By Kiêu-Hanh website
  • Which pages you view on Paris-London By Kiêu-Hanh website and how long you stay on each one
  • Whether you make a purchase

 

DISCLOSURE OF YOUR INFORMATION

We may disclose your information to third-parties in certain circumstances with your consent, as required by law, or in furtherance of legitimate business purposes, including to the following third-parties:

·      Service providers that we use, including website hosting and payment processing (Paypal, Stripe)

·      Government authorities if necessary to comply with a law, regulation or legal process or to protect the safety of any person or their rights (including fraud investigations).

 

RETENTION OF YOUR INFORMATION

We will retain the personal information that you provide to us for as long as necessary to carry out the purposes set out in this Privacy Policy. In some cases, your information may be retained for a period of time in accordance with applicable laws (for example, to investigate fraud or for tax reporting purposes). We will take reasonable steps to destroy or permanently de-identify personal information if it is no longer necessary for our business purposes.

 

YOUR CHOICES AND RIGHTS

If you consent to receive promotional communications from us and later want to stop receiving these communications, you can unsubscribe at anytime or by sending us an email at: bonjour@paris-londonbykieuhanh.com

You are entitled to request information about the existence, use and disclosure of your personal information in certain circumstances. We will make reasonable efforts to provide this information, subject to exceptions provided by law.